Check-in / Checkout times - Generally guests can check into a hotel or other accommodation around 3pm and check out at 11am, local time. In the event that you make a change to your booking, please note that any current fare available on the Website is not relevant to the cost of making your change. This fee consists of fees taken by the bank and the additional expenses incurred by Opodo. Images - Whilst we endeavour to ensure that property images and descriptions of amenities and facilities displayed on Opodo are an accurate and up to date representation of the properties, we cannot guarantee this always to be the case as we obtain this information from our Travel Suppliers. We therefore urge you to always verify the different formalities of the chosen destination or transit countries, as well as the time needed to take all of the related steps. 8.4.1. Opodo expressly warns the User that by using the Website to make a booking, he/she is concluding a contract with payment obligations. Nevertheless there could be stops en route to refuel or drop off/collect passengers. Any queries or concerns relating to the product should be addressed to the Travel Supplier. Continued use of the Site following any changes to the Terms and Conditions shall constitute your acceptance of such changes. Moreover, we hereby bring your attention to the fact that, due to the nature of travel products, it is possible that price changes occur between your booking and the effective payment and you will have to assume the cost of the selected products at the moment that you are making the effective payment. Opodo offers this Website as-is and exercises reasonable skill in respect of its updating, maintenance and functioning, but it makes no guarantees as regards technical faults, service infallibility, or that the system or portal will function at all times. Opodo will automatically apply the prices with the corresponding discount for residents. âHi there! Any other use of the content on this Website is strictly prohibited, including its total or partial reproduction, modification, distribution, transmission, subsequent publication, exhibition and/or representation. What to do if the airline cancelled your trip booked through eDreams due to the COVID-19 outbreak? If you have a complaint relating to a Travel Supplier and/or hotel during your stay, please ensure that you officially log your complaint with the relevant Travel Supplier and/or hotel prior to your return. You will be protected when you book a flight and accommodation as part of the same booking. These can be viewed before you complete your booking, by clicking on the Terms and Conditions link, upon request from our call centres and after booking on your confirmation email or on the low-cost airline's website. To the extent legally permitted both parties are subject to the jurisdiction of the Courts of the city of London for any litigious issue arising from the existence, content and/or interpretation of these General Terms and Conditions or from any relation between Opodo and the User. Posez vos questions et parcourez les 3 200 000 messages actuellement en ligne. It can often take some time to obtain a visa, so you are advised to apply in plenty of time. Although trip cancellation benefits are one of the most commonly found travel insurance benefits, it is possibly the most misunderstood. Please note that airlines have their own rules and regulations with regard to e-ticketing. Same here. 1.4 This Website is solely and exclusively for the User's personal use. 3.2.6 In order to provide greater security, you will be asked to enter all the information that is on your card for each purchase you make with Opodo, as this information is not saved in our files longer than necessary to process the payment of each booking or in the tax recovery process as referred below under 3.3. 3.2.7 Opodo reserves the right to pass on any charges relating to card charge-backs. 3.3.1 In some cases, when you are unable to take your flight and the ticket is non-refundable, you may be eligible to claim some or all of the taxes charged at the time of purchase. Further, you will be liable to reimburse us for any expenses we incur as a result of such termination. I have used Opodo for a majority of my bookings but when customer service needed to help the one time I needed it, it failed. It is always advisable to check the terms and conditions before booking. By way of example only: an Economy ticket London to Sydney with the same airline on the same date and time may carry different airmiles depending on the class within Economy eg W, V, X etc. All drivers must display a full valid driving licence at time of pick up. Unless we have provided you with specific cancellation terms, please be aware that in the event of cancellation or no show you will normally be required to forfeit the entire booking amount. Information about Centauro Rent a Car company. 5.3 Opodo and other names of products, services, graphics and logos of Opodo are internationally registered trademarks. This may mean that you are charged for any luggage in excess of the lower limit on the flight which has the lower luggage limit. It is important to remember to include all transit points in your journey which may also require you to obtain a visa. By choosing direct debit as payment method Opodo will be authorised to collect the complete amount of booking from your account at once. 6.4 Opodo's liability for damages shall at all times be limited to the fees received by Opodo for the services provided, subject to the applicable local implementation of Directives 93/13/EEC and Directive 90/314/EEC. We are fully compliant with financial protection requirements through the registration and licensing arrangement we have made with the relevant authorities. **Cette r*servation a *t* effectu*e en parall*le de vols et de AirBnbs, qui eux sont pour l'instant maintenus. Should you require more information, please contact us. Sociedad unipersonal, c/ Conde de Peñalver, 5, 1º Ext. The times given are given on the 24-hour clock system, approximate and based on outbound flights. Combination Flights: In certain cases, in order to provide special return fares, We combine two one way fares on different airlines or on the same airline. Images of room types do not necessarily represent the bed configuration of the room being purchased. Search and compare cheap holidays on Opodo UK, featuring great deals on flights, hotels and car hire in all your favourite destinations worldwide. (theme) parks, museums, sightseeing tours), transportation provider (e.g. If your behaviour or the behaviour of any members of your travelling party causes any aircraft to be diverted, Opodo and/or the carrier will hold you and those members jointly and individually liable for all costs incurred as a result of that diversion. It is recommended that you take out insurance for any travel, especially as there may be circumstances where the Travel Supplier will have no liability. Opodo. Ryanair today (Tues 10 Mar) announced the suspension of its full flight schedule to/from and within Italy, following the decision of the Italian Government to âlock downâ the entire country to contain the spread of the Covid-19 virus. Exchange rates are determined by Opodo. 7.2 The inclusion of links to other Websites does not imply that Opodo promotes, vouches for, guarantees or recommends these sites. By using our website you accept our Cookies Policy. You hereby authorise Opodo to charge your credit card with the applicable service fee. Opodo France propose billets d'avion, séjours sur mesure ou clé en main, hôtels et locations de vacances. The total price of your booking will be shown once you have selected all the specific products you would like to acquire. Failure to reconfirm your flight booking directly with the airline may result in cancellation. Please read these Terms and Conditions before using Opodo's website (Website) and making any booking. Book flights online with Opodo.com for the best deals Toute modification de vol, d »itinéraire, de nom de passager, de dates, dâhôtel etc entraînera des frais de gestion. For example if one of the flights is cancelled, the other airline has no obligation to refund the other leg of your journey or offer you an itinerary change. Generally children aged 2 years or more must occupy a seat. Full payment for all products is required at the time of booking, except for hotel or car rental pay-on-arrival bookings, where a deposit option may be available. Search and compare cheap holidays on Opodo UK, featuring great deals on flights, hotels and car hire in all your favourite destinations worldwide. When choosing direct debit as payment method Opodo reserves the right to retain possible refunds until receipt of payment is irrevocable. Opodo expressly warns the User that by using the Website to make a booking, he/she is concluding a contract with payment obligations. Car elle attache une importance primordiale au service après vente, les experts de lâassistance clientèle Opodo sont toujours prêts pour répondre à vos appels, à vos messages y compris vos plaintes que vous déposiez par la voie électronique lorsque des situations imprévues apparaissent pendant votre séjour ou juste avant le départ. We recommend that you take a printout of your confirmation email with you, although not all airlines will ask to see this. There can be additional terms which are specific for each fare. With over 17 million customers annually, ODIGEO is Europe's leading online travel agency (OTA) group and the fifth largest globally. In particular, the User accepts that he or she will only use this Website for him/herself and that the products or services purchased through this Website will be for his or her own use or consumption, or the use or consumption of persons on behalf of whom he or she is legally authorised to act. Whether youâre looking for hotels, homes, or holiday rentals, youâll always find the guaranteed lowest price. Seulement, il faut que lors de votre reÌservation Opodo , vous ayez choisi un vol avec la mention â Annulation gratuite â. Please be aware that these checks are only carried out during our standard business hours. When processing a refund for a flight ticket, please be aware that not all taxes are refundable. In relation to Car rentals, the car rental Travel Supplier's specific terms and conditions for cancellations and amendments will be available during the booking process and, for most bookings, through a link provided in your confirmation email. Furthermore, the User declares that all information he or she provides to access this Website and while using it is true, complete and accurate, and he/she agrees to keep it updated. Accordingly, Opodo shall charge you with a service fee, depending upon which product you book. If you pay by credit card, payment for your flights may be taken directly by the airline. If you have purchased a return ticket, the airline requires you to confirm your return flight booking at least 72 hours before travel. In the event that there is a charge back due to insufficient funds or to any other reasons that is caused by you, Opodo will charge a service fee of £25 and will provide you with instructions to make effective the payment of your booking. Taxes fluctuate in line with exchange rates. A Travel package is a pre-arranged holiday package combining at least two of the following: (a) transport (b) accommodation or (c) another tourist service not ancillary to transport or accommodation and forming a significant part of your booking, and those two or more components are sold to you as a whole at the same time by us at an inclusive price with full payment being made to us.